TipiPhoneFeatures
A complete cloud phone platform.
Everything from the softphone in your browser to the analytics on your supervisor's wall.
Voice & calling
Browser softphone
HD WebRTC calling, call transfer, hold, conference, and click-to-dial.
Call recording
Encrypted recordings with retention rules and one-click download.
Visual voicemail
Transcriptions delivered to email and your inbox.
Live coaching
Whisper, barge and monitor — supervisor tools out of the box.
Routing & automation
Smart IVR & routing
Drag-and-drop flow builder with conditions, skills and overflow.
AI auto-attendant
Speech-driven menus that route callers to the right team.
Power dialer
Click-to-dial, progressive and predictive dialing for sales.
Webhooks & API
Trigger workflows on call events. Full REST API.
Scale & operations
Global numbers
Local, toll-free and mobile numbers in 100+ countries.
Real-time analytics
Wallboards, leaderboards, AHT, queue stats and exports.
Enterprise security
SOC2, GDPR, SSO, audit logs and role-based access.
CRM integrations
Native Salesforce, HubSpot, Pipedrive and Zapier.